TRACK RECORD / 04
Leinster Vastgoedonderhoud
A commercial way of working that can outlast the interim manager.
Property maintenance & services
2024The value of interim business development extends beyond activity during an assignment. The permanent organisation must also be able to continue the work. At Leinster, Richard worked directly with management on commercial structure, improvement and implementation.
01 / The challenge
The context behind the challenge.
A property maintenance organisation requiring commercial structure and transferable working methods.
The commercial organisation needed structure: working processes, account planning and information for monitoring progress. The approach also needed to be transferable. The challenge therefore extended beyond individual acquisition activity to the organisation of commercial work.
The objectives
- Develop a connected commercial structure and working processes.
- Support business development and account planning with management information.
- Prepare working methods that permanent employees could continue.
02 / The personal contribution
Responsibility in practice.
Described as interim work in the supplied background. The contracting entity requires confirmation; not automatically an engagement commissioned to MVSD Consultancy B.V.
- Carry out interim acquisition and business development work.
- Develop working methods for transfer to the permanent organisation.
Practical interventions
- Develop commercial structure, processes and working agreements.
- Define management information and KPI and SPI frameworks.
- Work on business development and account planning.
- Improve and implement with management, keeping handover in view.
03 / THE IMPLEMENTATION
From plan to implementation
Organising commercial activity
The contribution combined business development with the establishment of commercial processes. Account planning and management information were treated as connected elements of the working method.
Designing for handover
The described working methods were intended to be transferred to permanent employees. Continuity was therefore part of the design, rather than only an administrative task at the end of the assignment.
04 / THE OUTCOMES
Outcomes and scope
The information below comes from the supplied career account. Quantitative outcomes, qualitative contributions and scope of responsibility are identified separately.
QUALITATIVE CONTRIBUTION
Transferablecommercial processes and methods
Working methods developed with continuation by the permanent organisation in mind.
QUALITATIVE CONTRIBUTION
Visibilitymanagement information and account planning
Commercial structure with attention to KPIs, SPIs and management information needs.
This case concerns the supplied account of the 2024 interim contribution. No revenue, conversion or efficiency percentages are claimed. The contracting entity and precise handover outcomes require confirmation before publication.
THE CONNECTION TO YOUR ORGANISATION
05 / EXECUTIVE PERSPECTIVE
What this experience illustrates
A temporary professional builds more organisational value when the working method is transferable. Structure and ownership help prevent knowledge remaining solely with the interim manager.
Editorial interpretation of the experience described.
From experience to expertise
This connects with MVSD’s commercial strategy and organisational development, with a focus on embedding processes and transferring them to the organisation’s own people.
Sources and publication status
- Fact review
- Awaiting review
- Founder publication approval
- Awaiting review
- Claim provenance
- Supplied by the founder
Interim role, period, commercial structure, management information and handover to the permanent organisation. No quantified revenue outcome supplied.